Skip to main content

Accessibility Statement

Our Commitment to Digital Accessibility

Our Commitment

Lead Community Credit Union is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Accessibility Standards

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines explain how to make web content accessible to people with a wide array of disabilities. Following these guidelines helps us ensure that our website is accessible to:

  • Blind and low-vision users
  • Deaf and hard-of-hearing users
  • Users with mobility impairments
  • Users with cognitive and learning disabilities
  • Users with speech impairments
  • Users with photosensitivity
  • Users with combination of these disabilities

Accessibility Features

Our website includes the following accessibility features:

  • Alternative Text: All images include descriptive alt text
  • Keyboard Navigation: Full keyboard accessibility for all interactive elements
  • Color Contrast: Sufficient color contrast ratios for text readability
  • Text Resizing: Support for browser text resizing up to 200%
  • Form Labels: All form fields have properly associated labels
  • ARIA Landmarks: Proper ARIA landmarks for screen reader navigation
  • Heading Structure: Logical heading hierarchy (H1, H2, H3, etc.)
  • Link Descriptions: Clear, descriptive link text
  • Video Captions: Captions for all video content
  • Focus Indicators: Visible focus indicators for interactive elements

Ongoing Efforts

We are continuously working to improve accessibility. Our efforts include:

  • Regular accessibility audits by internal and external experts
  • Staff training on accessibility best practices
  • Integration of accessibility into our development process
  • Testing with assistive technologies (screen readers, voice recognition, etc.)
  • User testing with people with disabilities
  • Monitoring and addressing accessibility feedback promptly

Known Limitations

While we strive for full accessibility, there may be some limitations. Known limitations include:

  • Some older PDF documents may not be fully accessible (we are working to remediate these)
  • Third-party content may have varying levels of accessibility
  • Some complex financial calculators may have limited screen reader support (improvements in progress)

Feedback

We welcome your feedback on the accessibility of our website. If you encounter accessibility barriers or have suggestions for improvement, please contact us:

We aim to respond to accessibility feedback within 2 business days.

Technical Specifications

Accessibility of our website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML5
  • WAI-ARIA 1.1
  • CSS
  • JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Assessment Approach
Lead Community Credit Union assessed the accessibility of this website by the following approaches:
  • Self-evaluation using automated testing tools
  • Regular audits by accessibility experts
  • User testing and feedback collection
  • Conformance testing against WCAG 2.1 Level AA standards

This statement was last updated on January 15, 2024.